Believe me... I was very much stressed out when the first matched pair arrived with a defective tube. I thought..."how is this going to work out, trying to get replacement tubes from China, etc" But the gentleman at Psvane was very kind, understanding and responsive and made the process of getting the replacement tubes very easy.Hmm, it's stories like this (and so many others already reported) that will stop me ever going down the Psvane path.
For me... because their Acme 845 tubes sound so amazingly good, ( as I had said earlier - "the best that I've ever had in my amp") it was worth going thru the inconvenience of weeding out the defective tubes. They are that shockingly good sounding!
I just don't understand why they don't tighten up their quality control/testing of these tubes before sending them out to their customer base.
Best wishes,
Don