My suggestion would be to go ask and demand from your dealer to have a conference call with their Support, and directly understand the issue, solutions and reason for delay. I would say your dealer is not aggressive enough on this issue and you are rightly disappointed.
The solutions you describe above basically tell me there is nothing they can do electronically and they just want to muffle the noise by either tightening bolts and/or closing top-plate gaps from where noise can escape - essentially, trap the noise. As such, they probably don't consider this very much of an issue, or again, your dealer hasn't made it clear how important it is to you, or they think part of the problem is partly with your electrical supply...