That’s horrible, unboxed. I’m sorry you've had to deal with that. Thanks for sharing your cautionary taleI used different iterations of Laufer-Teknik Memory Players for many years. My last Memory Player was delivered in 2021 after a 23 month wait. It is a one-off failed science project. But the description of it is fabulous. I had nothing but problems with it and it did not come with the digital outputs I specified so I cannot use any external DAC. Now it sits on the floor next to the desk I am typing at. It is bricked AGAIN. I need to get a neighbor to help me load it into my car and take it to e-waste.
It is a total loss. A very expensive lesson learned. I replaced it with a product from a reliable company that delivers a consistent, known product.
Wow thats some shady stuff there!Here is a better picture without the .jpg label hiding a critical part. A glued in iFi DAC. The iFi has a separate external power switch without a light so it is not possible to tell if the DAC is on or off without playing music. The DAC has an external remote to change settings but since the display is hidden it is all a guessing game. If music will not play is the DAC on and the setting wrong or is the DAC off?
As I said previously. I moved on to a reliable company with a reliable product. The music is good. Life is good.![]()
Happy to say this has been resolved and Sam Laufer has been most responsive. In fact I would say he has always been one of the few in the audio industry that has always been there to provide support, guidance and advice.I am having a problem with one channel of my MP64. I too have had many iterations of the Memory Player for over 15 years and have been happy with the sound and the software service through Team Viewer. Sam is usually quite busy so it does take a while to get your player.
Anyone using the latest iteration? Any issues? I understand they have moved away from the IFI Dac and now use the DAC in the graphic card on the Intel motherboard itself. So it is completely a software based solution. However I am unable to comment on it as one channel isn't playing.
I had an MP years ago. Thankfully, I now own a Lucas Audio LDMS Music server. I could not be happier. It is one of the most important components of my system. I am sorry to read about this kind of stories and hope for the best for you.I strongly disagree with praise for Sam Laufer. I was one of the first Memory Player buyers beginning with their introduction in 2006. That was Before Sam Laufer was involved. I owned several over the years, using them exclusively until my recent experience. I now know of several ex-customers and one ex-dealer. I do not personally know of anyone who will still purchase anything from Laufer-Teknik.
I waited 23 months for my last purchase. When I got tired of waiting and asked for a refund Sam said he did not have the money and I would have to wait. I decided that if I had to wait for something I would wait for the Memory Player because Sam was telling me what great improvements Mark Porzilli was making. What I received was a one-off science project that is now a brick. Design flaws both minor and major include:
1. Sam said the MP was so fragile it required shipping on a pallet.
2. The plastic bag the MP was wrapped in had a mysterious white powder and two loose screws in it resulting in a scarred faceplate.
3. No main power indicator light. Something very basic to all audio equipment.
4. Glued in iFi DAC with a separate, unlighted power switch and no way to tell if the DAC is on or off.
5. External iFi remote to adjust DAC input settings but no way to view the display.
6. No digital outputs that I requested so I could review and try external DACS.
7. An optical drive that ejects CDs so forcibly they launch into the air and fall to the floor some distance away.
8 Multiple drive failures including an SSD 4 months after receipt of the unit.
9. Other failures I did not log.
10. Final failure to power up. The MP is now a total loss to me.
I offered to sell the unit back for less than 1/10th of what I paid for it and pay for shipping. Sam said “I’m sorry you’ve had this experience. I would be more than happy to buy the player back for $700.” I never received payment even after two reminders. Now I have a 65 pound brick to haul to e-waste.
In 2006 there were few options for commercial music servers. Times have changed. Now there are many proven, consistent build-quality products available to purchase. I now use an Aurender N20. It is far superior in performance and user interface compared to any Memory Player I ever owned. I regret and apologize for anything I ever wrote that encouraged anyone to purchase a Memory Player.
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