We are sorry to hear about your issues with the isolators. Obviously they are not working correctly, since nobody has ever reported such a behaviour to us. Also from the reaction of the other users in this thread you notice that this is not common.This idea was from the distributor, I was using without before, just tried to see if it makes difference or not, but with or without did not make any difference, thanks
Most likely, this is a result of a transport damage. Strong shocks or impacts can cause damage to the internal sensors, which are not visible from outside.
Even though we don't know exactly where and when this happened, we would like to offer you a free check and repair of your units. The satisfaction of our loyal customers is our top priority.
Let's continue this in a PM, and we will arrange everything with your distributor.
Seismion