Hi, just joined forum today as I bought the Neo Stream and noticed that IFI respond to posts on here as well as owners of the Neo.
Set up the Neo yesterday afternoon and have tinkered with it for an hour or two and hoping to get some answers that might give me some quick wins.
I have Roon, and I have subscriptions for Qobuz, Tidal (trial), Audirvana (trial) and Apple Music. What I am finding so far is that Roon is seamless, and I can connect to Qobuz and Tidal apps on there and play back music no problem. I am playing back from a Mytek Brooklyn DAC/pre amp using USB connected to the Neo streamer. However when I want to switch away from Roon and use Audirvana via the DLNA setting on the Neo I don't get any sound unless I switch off/on the DAC/preamp and/or the Neo streamer first. Any idea how to overcome this as it is a bit annoying, I dont want to have to reboot pieces of hifi kit any time I want to switch between music services, and anyway this has never been a problem with other streamers I have used in the past. Another issue is that I can only get sound if I use the USB output between the DAC/preamp and the Neo, if I switch to SP/DIF Coaxial cable I don't get any sound even if I switch off/on the DAC/preamp and/or Neo Streamer. I am pretty confident that this is a problem related to the Neo, because when I use the same Coaxial cable to play back music from my CD player I can get sound no problem, and the CD player is connected by Coaxial to the same DAC/preamp that I am using with the Neo.
Hopefully these aren't schoolboy errors
Grateful for any help. Thanks.