Hi everybody,
I'm watching this thread for a while now!
I ordered 2 arms from Alfred last october and paid in advance.
After a short conversation, I decided to order from him directly.
Did not receive anything until now.
Talked to him yesterday, but it was a short conversation where he told me that he is on the way to the hospital....
What’s really disturbing is that his EBay Site has continuously been updated with new items for sale, purchases and such over the past 2 months. In fact there’s been the addition of the new “brass” Versions during this time period.
Sadly, it seems he picks and chooses who he answers too. I did not get replies to my mails for the past 2 weeks but a friend did... I am waiting for my dava specific tonearm.
Alfred wrote me an email last friday.
He only told me that he has to visit emergency again and promised to mail the the next day,
but since then total silence .....
So heard back from Alfred today via eBay via an inquiry that I had sent to him on his other items. I had opened a case with eBay which they closed promptly after 21 days saying no activity when messages were going back between Alfred and me and no way to contact eBay about the case that I could find. Thanks, eBay
Now Alfred has to check where the money is being held out of his account that was designated as a refund for me. If money was not taken out of his account to refund me he said he will ship the tonearm. Let's see how long that takes
I’m going to open a case with EBay if the tonearm doesn’t show up by the delivery date….
My frustration is that when I contacted him prior to purchasing he made delivery date promises that have come and gone…
If his eBay ”store” wasn’t continually updated during the same time period as him saying he’s in the hospital and can’t respond, I’d be much more understanding….
All that communication difficulties don’t sound normal to me just like possibility of finding so many NOS Ortofon tonearm bases and bearing assemblies through the years.
I called Alfred today and we had an nice conversation. He told me that he has no health issues the last few days.
We talked also about the whole situation, and he does not try to play it down.
He told me that his biggest mistake is that he somehow has lost track about who order of purchase.
Actually he is trying to clean up the messy situation.
Personally I do believe him and as somebody already said, if you just consider the time as part of the deal, it is still an incredible bargain.
He also got back to me today with something similar. Hopefully, he is able to figure out who ordered when and start shipping in the order payments were made with accurate timelines and clear out the backlog. Hoping that I will have something positive to report next week fingers crossed.
Maybe a stupid question for Bokrand Tonearm owners, but why go through all this anxiety and worry and stress waiting so long for a promised delivery and thinking in the end that you might not get the tonearm ?
Surely there are many other Tonearms on the market at a similar price (including second hand Tonearms) that perform just as well or even better !
Maybe a stupid question for Bokrand Tonearm owners, but why go through all this anxiety and worry and stress waiting so long for a promised delivery and thinking in the end that you might not get the tonearm ?
Surely there are many other Tonearms on the market at a similar price (including second hand Tonearms) that perform just as well or even better !
So it's mainly value for money vs its quality (and I guess also the performance of the Bokrand) that makes it so desirable and is worth the agonising wait and hope you will receive it (which I assume all people do eventually receive their Bokrand and are more than happy with it ?)
Maybe a stupid question for Bokrand Tonearm owners, but why go through all this anxiety and worry and stress waiting so long for a promised delivery and thinking in the end that you might not get the tonearm ?
Surely there are many other Tonearms on the market at a similar price (including second hand Tonearms) that perform just as well or even better !
If you read around, many people like the sound of Bokrand better than all but the Glanz for SPUs. I had one and I think it was at least the equal of my SME 3012R but the lack of the sliding base made it impractical for me since, at the time, I was using a bunch of different cartridges.