Olympus Serveur
Roon randomly stops playing music
For those of you who have received your Olympus Server : if you’re experiencing issues with Roon like some of us do, it would be great to send a quick bug report to support.
This will only help them narrow down and eventually fix the problem.
I have an Olympus + I/O XDMI, and Roon randomly stops playing music, showing the message:
"Roon lost control of the audio device."
If you’re
not experiencing this issue, it would still be helpful to send your system details to Taiko, mentioning that you don’t have this problem.
Knowing the conditions in which the issue does
not occur is just as valuable.
Here’s a suggestion of bug report structure to send to
@Taiko Audio :
SYSTEM :
- Olympus Server serial : xxx
- Olympus I/O serial : xxx
- Output XDMI interface : xxx
- DAC : xxx
- Roon Server version : xxx , build xxx
- Taiko Switch : yes/no
- Taiko Router : yes/no
- Taiko DC Power Distributor : yes/no
- Roon control app : iOS/Android
MUSIC STORAGE LOCATION-S :
- Local drive, in the Olympus Server
- NAS located on home network
- NAS connected to Taiko Router
- Streamed from : Tidal, Qobuz, other
- Music is
playing from which storage when problem occurs?
PROBLEM DESCRIPTION :
- Does the music stop after a random amount of time?
- How often?
- Longest time between two stops ?
- Shortest time between two stops ?
- Does rebooting the server resolve the issue?
ERROR MESSAGE :
- Does the following error message appear on your iPad/Android ? "Roon lost control of the Audio device."
- Does the error message always appear?
- Take a screen shot
ADDITIONAL INFORMATION :
- Any additional information that might be useful or give more context
Cheers,
Thomas