Back in 1991 we had a home burglary and my entire system was stolen. Nationwide covered everything under our replacement cost coverage for general personal property. I had receipts for nearly all of the Hifi stuff fortunately (although they simply accepted our word about other items such as jewelry and silver). For items where my model had been replaced with a new model, Nationwide covered the cost of the newer version. For example, my Martin Logan CLS was no longer available. It had been replaced by the CLS II and they covered the full $3500 cost rather than the $2500 I had paid for the CLS. Same with some other things that were still available but where the price had gone up (VPI table, ARC preamp, RM-9 amp). NW also gave me credit for the the then-current price of items where I chose to replace them with something different. However, if I had not purchased a replacement, they would have only paid me the depreciated value of what had been stolen.
All in all, Nationwide was a dream to work with and I stuck with them for many years afterwards, even as the premium cost inched up each year, until I found out I could get the same bundled coverage (house, car, umbrella) for 1/2 the cost elsewhere. Loyalty only goes so far.
When I moved to a new area last year, I re-evaluated all of our insurance coverage and asked the agent specific questions about the Hifi. This time (different agent, different company) I am not so confident how things would be handled in the event of another burglary. In theory the replacement cost coverage would operate the same way as I experienced with Nationwide. The agent recommended I take photos and keep receipts which is good advice regardless. However my situation today is quite different than it was in 1991. Today I have speakers with vintage drivers and horns in custom cabinets which would be very difficult to replace. Even more troublesome is that all of my electronics these days is custom one-of-kind stuff and I made much of it myself. The agent didn’t have satisfactory answers about how a claim for those items would be handled. I just hope I never have to find out.
I also asked the agent about coverage for my LP records if they were destroyed in a fire. Again she said to maintain an inventory of all my records and kerp purchase receipts. That’s not going to happen! Not with some 3500 records with the first ones purchased over 50 years ago. Again, I hope I never have to file such a claim.
All in all, Nationwide was a dream to work with and I stuck with them for many years afterwards, even as the premium cost inched up each year, until I found out I could get the same bundled coverage (house, car, umbrella) for 1/2 the cost elsewhere. Loyalty only goes so far.
When I moved to a new area last year, I re-evaluated all of our insurance coverage and asked the agent specific questions about the Hifi. This time (different agent, different company) I am not so confident how things would be handled in the event of another burglary. In theory the replacement cost coverage would operate the same way as I experienced with Nationwide. The agent recommended I take photos and keep receipts which is good advice regardless. However my situation today is quite different than it was in 1991. Today I have speakers with vintage drivers and horns in custom cabinets which would be very difficult to replace. Even more troublesome is that all of my electronics these days is custom one-of-kind stuff and I made much of it myself. The agent didn’t have satisfactory answers about how a claim for those items would be handled. I just hope I never have to find out.
I also asked the agent about coverage for my LP records if they were destroyed in a fire. Again she said to maintain an inventory of all my records and kerp purchase receipts. That’s not going to happen! Not with some 3500 records with the first ones purchased over 50 years ago. Again, I hope I never have to file such a claim.