Very Interesting.
I was interested in a Lampi but now not anymore. Why?
Read this threat. We are talking about a DAC for 7000 Euro's. This a NO GO for me. Did Lukasz not check the DAC's before he send to the customer?
Really? I suppose you never made a mistake in your life? It does not matter how much something costs or what is on the line. Mistakes will happen. It's human nature. Just take the space shuttle for an example. In fact you made a mistake in your spelling of thread.
Very Interesting.
I was interested in a Lampi but now not anymore. Why?
Read this threat. We are talking about a DAC for 7000 Euro's. This a NO GO for me. Did Lukasz not check the DAC's before he send to the customer?
I have had issues with different type of equipment- The real point here is that Lampi stood by me and even sent a tech out on a Sunday to make sure it worked- That is the type of customer service you do not see everyday!!
To me, how the manufacturer handles the problem is more important than the fact that a problem occurred. I once bought a $4K (demo) Transparent cable from the manufacturer that arrived defective. They shipped a replacement (brand new / not a demo) next day air before I returned the defective cable. To me this is -1 point for quality control, and +3 points for customer service, so on balance this manufacturer goes up in my ranking, and I would happily buy from them again.
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