They are not. For that reason then, please don't expect only glowing remarks about your efforts there. Allow some dissention and let it go past you.As anyone who has extensive experience with exhibiting knows, NO show is perfect.
It is and what you created at AXPONA was a cold one. Take my experience at Volti which Al talked about. Had a bad seat, didn't like what I was hearing and was about to leave when the presenter asked if anyone wanted a cold drink. I said yes and a really cold one arrived with a sleeve around to keep my hands from freezing! By then the center seat opened and I sat there and had a wonderful EXPERIENCE.The key word here is EXPERIENCE.
While I received a personal reception from Leif the first time I went to your suite, the second time I and all the other people there had to fend for ourselves. This, despite me wearing my press pass. No one asked what wanted to hear, what format we wanted to hear, etc. Still, I sat there, tried to find an optimal seat for best EXPERIENCE but could not get there. More below.
You have NO "detractors" here. All you have is Alex and I saying that our total EXPERIENCE as you put it, was not quite to our liking. Neither one of us has said anything negative about the products you manufacture, your company, etc. In my case, I had to cover some 400 audio suites, capture what they were playing, take notes, and write them up. Sometimes we arrive at a suite and everything makes us happy so we give big thumbs up. Sometimes that doesn't happen. When it doesn't it only means that our total EXPERIENCE, i.e. music, atmosphere, feeling, enjoyment, etc. was not to our liking as much as it was at another suite.What I’m reading in this thread from a vocal minority of “experts” is their opinions on what manufactures in general should do at shows and how in turn, their products should be perceived by audiences. This “Monday morning quarterbacking” is not exclusive to our hobby as my idiom illustrates.
So while everyone is entitled to an opinion, I’m sure no one here would dispute that some opinions are far less valuable than others depending on the situation
As for VSA’s performance at both AXPONA and Munich, I’m very good with it. And that’s after spending tens of thousands of our dollars on each show. In fact, I’m still blown away by the feedback from people whose opinions I hold in high regard. And they shared it publicly for all to benefit from. And there will be more to come from Munich I’m sure.
So if VSA products or our room’s performance at shows is not your “cup of tea,” I’m very OK with that too. Some people like Rocky Road ice cream so as you can see, there’s no accounting for taste
We don’t work to satisfy our detractors; only ourselves and the people who appreciate what we do and that philosophy has propelled us to our current position in the marketplace after 42 years of effort. As I said, I’m very satisfied with how we’re doing and thanks for your interest.
At previous shows, I highly admired your room. Despite what I consider totally unprofessional behavior by Leif toward Alex and I, I hope for another great experience at a future show. I don't let my personal feelings interfere with my obligation to membership for sharing what I truly EXPERIENCED.
My wish and hope for you is to not keep trying to change who we are or what we are, but think whether you can do something different yourself to improve the total performance and EXPERIENCE you bring to show attendees. That, you can control. Changing us, not so much.
And oh, let me say that your participation at forums like this highly raises your status in my mind. For that, I am much appreciative.