Introducing Olympus & Olympus I/O - A new perspective on modern music playback

[Taiko Audio]

These network issues do not sound good! Hence me delaying my order until I "thought" things were stable. Not a good situation...

If you are referring to delaying an Olympus order, there are no stability issues, it runs Roon exclusively, we will not offer XDMS on the Olympus until it’s reached stable release status.

If you are referring to the Router, I recommend reading the manual first, I understand few ever do, I never read user manuals myself, but in this case it would be good.

Then if manually changing Wi-Fi settings look overly complicated for you, request your Router to be shipped set to 802.11n , it will be active on both the 2.4 and 5G bands and you will never run into issues from the Wi-Fi being drowned out by neighbouring Wi-Fi setups.

On top of that, those who actually did experience Wi-Fi connectivity issues is limited to just a handful of people, who just happen to be very active posters, and post about it repeatedly, which I understand can create a negative sentiment, but generally its just stable at even the lowest protocol/transmission power defaults.

 

[Taiko Audio]

How's the Olympus production line going ? first shipment batch close ?

Yes very close, we actually wanted to have a bunch out this week, but we have a few guys away on an holiday, and somehow customer support has been murder lately, so we just ran out of time, next week it is then!

 

[Taiko Audio]

Just curious about the charging time setting. If Olympus needs to be charged all the time while playing music, what is the point of setting the charging time for it?

Is it still charging when powering off?

When you flip the backside AC power switch it cannot charge.

If you shutdown the OS, by pressing the front button, which is now actually situated on the bottom, aka put it in “standby” it will still charge.

The BPS powering the main hardware always charges.

The BPS powering XDMI can be configured to charge all the time as well, or to only charge in a specific time window you can configure yourself by using the remote control app.

The remote control app connects directly to the BPS over Bluetooth, it does not need the Olympus operating system to be running.

 

[Taiko Audio]

I am hoping every final test of a new Olympus turns into a few hour blissful listening session for everyone at Taiko. Well deserved.

And/or they are prepping an announcement of a new product from that previously mentioned ~17 products currently being worked on via that road/treasure map mentioned long ago..... (no inside info here) ... just trying to fill in some space for @Tuckia and @John T

btw, thanks to not only all at Taiko but to their families as well as as clearly candles get burnt on both ends and that needs true team support

Thank you! We have a new anodiser who did your Heisenberg power amplifiers, the Olympus should be a perfect surface finish match to them

 

[marty]

If you want stability you have to stick to Roon.

XDMS is in alpha stage, which is the stage preceding beta, which in turn precedes stable. You can expect good stability from beta versions with just some bugs, and rock-solid stability from stable releases, but not from alpha.

I understand the enthusiasm of jumping on the alpha program of XDMD when reading gushing feedback from testing participants, but I strongly recommend to exercise restraint if you’re don’t possess an above average level of computer operating skills.

I appreciate the candor Emile. More restraint would have certainly deterred me from downloading 2.4.7.1, but I did not have your sage advice prior! No matter, Roon only is now running courtesy of Ed, and the TaikoAudio network has operated flawlessly for 3 days. I apologize for not being comfortable on Discord so all my requests have gone through the support mechanism. I hope that continues to be acceptable.

 

[Taiko Audio]

I appreciate the candor Emile. More restraint would have certainly deterred me from downloading 2.4.2.7, but I did not have your sage advice prior! No matter, Roon only is now running courtesy of Ed, and the TaikoAudio network has operated flawlessly for 3 days. I apologize for not being comfortable on Discord so all my requests have gone through the support mechanism. I hope that continues to be acceptable.

Happy to hear your issues have been resolved.

Naturally support is available for any kind of enquiries!

For those who don’t know what Discord is, it’s a chat app where XDMS alpha program participants share feedback, file bug reports and get quick help.

 

[John T]

If you are referring to delaying an Olympus order, there are no stability issues, it runs Roon exclusively, we will not offer XDMS on the Olympus until it’s reached stable release status.

If you are referring to the Router, I recommend reading the manual first, I understand few ever do, I never read user manuals myself, but in this case it would be good.

Then if manually changing Wi-Fi settings look overly complicated for you, request your Router to be shipped set to 802.11n , it will be active on both the 2.4 and 5G bands and you will never run into issues from the Wi-Fi being drowned out by neighbouring Wi-Fi setups.

On top of that, those who actually did experience Wi-Fi connectivity issues is limited to just a handful of people, who just happen to be very active posters, and post about it repeatedly, which I understand can create a negative sentiment, but generally its just stable at even the lowest protocol/transmission power defaults.

No, poor wording on my part. Early onset router channel, drop out. etc, gave me slight pause/angst, for ordering the router initially. I thought something became unstable. Posts here can be a double edged sword, very helpful, yet sometimes not. Too much info. All my orders are in. Everything will be fine, Thanks for the tip 802.11n and peace of mind!

 

[wil]

Do you have any theories as to why using the Taiko router wifi would sound better than using one's home wifi + port forwarding?

In my case, I haven’t heard a difference between TaikoRouter WiFi and TaikoRouter rj45 to iPad controller.

 

[nenon]

Emile is too nice to fully express the extent of the issue at hand. I reached out to him for an update on the Olympus shipping yesterday, as my clients are becoming increasingly impatient with the lack of updates. There is a delicate and complex situation there. The ongoing discussions about squeezing out the last 0.1% of sound quality with NAS, WiFi settings/options, tablet choices, etc., have triggered a significant number of support inquiries to Taiko. While we see only 40-50 posts from a few vocal participants, these posts lead to a massive influx of support inquiries to Taiko.

These inquiries are consuming the entire team's time, especially when some team members are on holiday, keeping them busy with emails all day. From what I understand, this is the primary reason for the delay in shipping the Olympus servers. It’s not the Windows licenses or the air shipping certification; it’s the overwhelming volume of support requests. A huge portion of these requests are generated by the latest discussions here and another significant portion by the XDMS Alpha group (a group that is designed to help development, not to overwhelm support).

As Emile mentioned, he planned to ship a few Olympus orders yesterday but couldn’t due to lack of time. During our quick discussion, he mentioned that on the busiest days, he only manages to sleep for 3 hours, spending the rest of the time working.

When I realized the extent of the issue, I was tempted to suggest here that @steve williams lock the Taiko threads for a week or so. However, I felt this might not be appropriate. Instead, I reached out to some friends and asked them to help spread the word and encourage others to slow down a bit. We are a small community, and many of us have lines of communication outside of WBF.

Things should get better when people come back from holidays next week. Emile also mentioned that a new person is starting in assembly, which should help. If we can somehow reduce the non-critical questions sent to Taiko and let them focus on building the Olympus, it would be a massive help, and everyone will get their Olympus sooner. Let's get the 300-ish % improvement first, and we will worry about the last 0.1% later.

 

[Kris]

Emile
Just wondering if you could confirm the digital outputs from XDMI
You mentioned it will be possible to incorporate the AES, Spidf at RCA and BNC
Are all 3 there ?
I am asking as RCA is usually 50 ohm
BNC (a true Spidf) is 75 ohm.

That was not answered I believe.
Thank you

 

[oldmustang]

That was not answered I believe.
Thank you

Actually, it's been answered several times previously, Kris. No BNC on the XDMI daughter card that will be shipping soon.

Steve Z

 

[Steve Williams]

Emile is too nice to fully express the extent of the issue at hand. I reached out to him for an update on the Olympus shipping yesterday, as my clients are becoming increasingly impatient with the lack of updates. There is a delicate and complex situation there. The ongoing discussions about squeezing out the last 0.1% of sound quality with NAS, WiFi settings/options, tablet choices, etc., have triggered a significant number of support inquiries to Taiko. While we see only 40-50 posts from a few vocal participants, these posts lead to a massive influx of support inquiries to Taiko.

These inquiries are consuming the entire team's time, especially when some team members are on holiday, keeping them busy with emails all day. From what I understand, this is the primary reason for the delay in shipping the Olympus servers. It’s not the Windows licenses or the air shipping certification; it’s the overwhelming volume of support requests. A huge portion of these requests are generated by the latest discussions here and another significant portion by the XDMS Alpha group (a group that is designed to help development, not to overwhelm support).

As Emile mentioned, he planned to ship a few Olympus orders yesterday but couldn’t due to lack of time. During our quick discussion, he mentioned that on the busiest days, he only manages to sleep for 3 hours, spending the rest of the time working.

When I realized the extent of the issue, I was tempted to suggest here that @steve williams lock the Taiko threads for a week or so. However, I felt this might not be appropriate. Instead, I reached out to some friends and asked them to help spread the word and encourage others to slow down a bit. We are a small community, and many of us have lines of communication outside of WBF.

Things should get better when people come back from holidays next week. Emile also mentioned that a new person is starting in assembly, which should help. If we can somehow reduce the non-critical questions sent to Taiko and let them focus on building the Olympus, it would be a massive help, and everyone will get their Olympus sooner. Let's get the 300-ish % improvement first, and we will worry about the last 0.1% later.

I totally agree. When I spoke to Emile earlier today here was his reply.

I’ve pulled 21 hours yesterday, 18 Thursday, 16 on all days prior

Thanks @nenon.

 

[cat6man]

If we can somehow reduce the non-critical questions sent to Taiko and let them focus on building the Olympus, it would be a massive help, and everyone will get their Olympus sooner.

By all means cut back the non-critical questions on tweaking the Olympus that will be shipping shortly.

On the other hand, those of us sticking with the extreme are also experiencing the effects of Olympus tweaking questions overloading the support team.

If anything, the activity on discord is much much lower than before, so I find it hard to believe alpha users are a factor.

As Taiko learns to juggle multiple products and supports efforts, and as well deserved vacations end, I'm sure team Taiko will make us all happy.

As for me and many others currently active on discord, I want Xdms-nsm in beta, with peerless SQ, gapless playback and reliable scanning for the extreme.

To those of you ascending Olympus, congratulations and I'm looking forward to hearing (if not owning) one.

There will certainly be resource allocation issues that Emile will be juggling for some time to come. I trust we'll all be fine.

Let's not waste any more bandwidth on this. Yes, we are all impatient.

 

[TWJeff]

When you flip the backside AC power switch it cannot charge.

If you shutdown the OS, by pressing the front button, which is now actually situated on the bottom, aka put it in “standby” it will still charge.

The BPS powering the main hardware always charges.

The BPS powering XDMI can be configured to charge all the time as well, or to only charge in a specific time window you can configure yourself by using the remote control app.

The remote control app connects directly to the BPS over Bluetooth, it does not need the Olympus operating system to be running.

Understood. Thanks.

 

[VPN]

Yes very close, we actually wanted to have a bunch out this week, but we have a few guys away on an holiday, and somehow customer support has been murder lately, so we just ran out of time, next week it is then!

Dear Emile, so the first batch (12 units?) should be shipped next week, then the next 12 units should be shipped during the following week?

 

[Christiaan Punter]

Hi all, we've just finished the Migrate Storage Guides, with dedicated versions for Windows and MacOS.

The Guides contain detailed steps on how to copy your music:
- From the old server to the Olympus
- From the old server to an external USB Drive
- From the old server to a NAS

The Guides can be found on the taiko Audio website, Downloads page, Olympus section.
https://taikoaudio.com/taiko-2020/taiko-audio-downloads

 

[jbrrp1]

Still no updates on shipping?

 

[SwissTom]

Still no updates on shipping?

Patience brings all things...

I'm sure they (@Taiko Audio ) do their best.

I also ordered an Olympus Server + Olympus I/O XDMI.

And as everyone else I can't wait to receive it.

However, if 2-3 more weeks can guarantee that everything will arrive without the hazards of rush then so be it

I think Emile has spoiled us too much on that front

I have dealt with other HiFi brands that are a far cry from the service offered by Taiko Audio...

Cheers,

Thomas

 

[Taiko Audio]

Still no updates on shipping?

We’re starting shipping tomorrow + Saturday!

The counter is going to be a bit irregular initially as we have more black than silver, and the I/Os are returning from the new anodiser early next week.

We actually had all chassis re-anodised by them, the quality is just on a whole other level from our old anodiser, so we will switch to them permanently.

Obviously we need all chassis done by the same anodiser, as otherwise, if you add for example an I/O at a later point in time, you could have a colour / surface finish quality mismatch:



A quick thank you to @nenon , I obviously do not want to complain about an unmanageable support load, nonetheless this was indeed a significant handicap, the load did drop by at-least 75% after your post, which has helped us tremendously in getting the first batch of servers built.

 

[2ndLiner]

We’re starting shipping tomorrow + Saturday!

The counter is going to be a bit irregular initially as we have more black than silver, and the I/Os are returning from the new anodiser early next week.

We actually had all chassis re-anodised by them, the quality is just on a whole other level from our old anodiser, so we will switch to them permanently.

Obviously we need all chassis done by the same anodiser, as otherwise, if you add for example an I/O at a later point in time, you could have a colour / surface finish quality mismatch:

View attachment 133403

A quick thank you to @nenon , I obviously do not want to complain about an unmanageable support load, nonetheless this was indeed a significant handicap, the load did drop by at-least 75% after your post, which has helped us tremendously in getting the first batch of servers built.

My experience is that Vassil can't help but to be helpful!