I had a Beast in my system for about a week and found it a joy to use - it only stayed a week as i couldn't get used to the sound. So i guess i can't help you in relation to your specific problems.
i ended up buying a Vitus MasterPiece DAC, and am waiting for their streamer to become available
The DAC in the Beast is a fairly low end version from MSB equivalent to their Analog DAC, at best, if the Galaxy clock is installed. The standard clock in the Beast is not even the Femto clock!
I agree that on the surface it is easy to use. However, once you delve a little more deeply into the system there are numerous issues. For example, on the iPad app, the default Covers display album covers sorted by artists appearing on the album, not the album artist. So for Lee Ritenour's 6 String Theory it is listed under Andy McKee! All compilation albums like some of the recent Grammy Nominee CDs are under Adele! The Beast doesn't support the metadata field Album Artist or use the Compilation flag.
Another crazy thing the Beast does is to list albums with the same name together even when they are by different artists. An album with the title Greatest Hits could have 4 or more albums merged into one.
The above examples could be called personal preferences. The real bugs are found when doing things like editing metadata and Album covers. Even when you select Now Playing from the Playlist button results in all the queued songs getting deleted and music play stops! There is also no way to search for a particular track unless you know it's Genre or the Artist! There is also the issue of thousands of duplicate tracks mysteriously appearing and no way to delete them but to go through my library manually deleting each one via a multiple keystroke process.
I could go on but I guess you get the picture! On the surface it looks great but the issues surface once you try to do a little more. The biggest concern I have is that there is no documented way to backup my library other than buying a second Beast! I have asked this question several times but have yet to get a reply. I will be trying to make a copy of the internal SSD as an image if I have the permission to access it.