No the have a bad veneer and the ship the speaker in normaly plastic bags it is ridiculous they know not what they do.
Dali Vienna and a lot of bands from Germany er so mush better.
Avalon: Customer Service
- Thread starter JimmyS
- Start date
No the have a bad veneer and the ship the speaker in normaly plastic bags it is ridiculous they know not what they do.
Dali Vienna and a lot of bands from Germany er so mush better.
Many, if not most, manufacturers use plastic bags to protect the speakers inside the shipping cartons. Rather than the cartons, Avalon ships their speakers in a wooden crates, which gives an extra level of protection.
But the question was: did they come like this from the factory ? This is sth I'm unable to fathom, knowing the QC they go through at the factory.
But the question was: did they come like this from the factory ? This is sth I'm unable to fathom, knowing the QC they go through at the factory.
all know that plastic bags and wood and water-based lac is a bad thing.
The Indra got the problem after ½ year. the Isis after 2 years,, and the Isis 2 and 3 wass ship like this.
Do they even make the matt finish that Avalon is using ? I have always though Tidal speakers all come in high gloss lacquer finish. That is a very different kind of finish, so it is difficlut to compare the quality of the two. Certainly, the finish on the Avalons is up there with the best in the biz in its respective category.
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Where did you get that from ? I'm personally curios, as most speaker manufacturers use plactic bags to protect their products inside the cartons.
I'm suprised by the problems you have. As I mentioned before - I have had the Eidolons Vision myself and have many friends who had, or still have, the Avalons (Indra, Isis - two pairs, Time) and none of them had experienced the veneer problem you mention. Every single pair I have seen come absolutely perfect (in every way) from the factory, and didn't show any ageing problems either.
The damage on the edge of the Isis in particular doesn't look like sth which could develop overtime - unless the owner 'helped' a bit (and by the 'owner' I mean the actual owner, his kids, cleaning lady etc).
Matt finished can be ordered as far as I know. Imo the woodwork of Tidal is clearly on another level.
If you haven't seen Tidal's matt finish, how do you know it is on 'another level' ?
Because (i) I have seen (and owned) various Tidal speakers with a wooden finish before the lacquering proces started (including the Sunrays and LA's that I own) and (ii) I have seen (and listened to) a lot of Avalon loudspeakers.
I just got a tweeter replacement from Avalon for my Ascent speakers, I got new ceramic dome tweeters filtted in the original silk dome unit, great service from Margo and Neil!
Or you could go with Ushers with is on a level above Tidals - no veneers, solid single piece of walnut wood wrapped around the speaker and 300lbs each for the BE20s! ;-)