Sorry to hear about your misfortuneI received my TSW Scintillas a few months ago. Unfortunately, they arrived with a slight resonance at about 250hz that was only detectable on certain songs and a howling that was prominent on other passages. Rich felt the panels were damaged in transit. Scintillas are known for not traveling well, evidently. Lots of internals can shift. I crated them back up and sent them back (TSW paid for the return and was absolutely wonderful to deal with). The plan was to give them a good look over and fix the issues. Well….the crates arrived at his facility absolutely destroyed. They had been dropped in transit and the speakers were essentially toast. He is now building me some Duettas. I still have an old pair of buzzing Scintillas if I ever long for their sound. So for now it is my mini grands with a servo sub until the Duettas are done in a few weeks.