An Update On Our Site Being Down Yesterday

Steve Williams

Site Founder, Site Owner, Administrator
#1
My biggest fear was that this was another DDoS and if so our web host would force us into the universal block of Hong Kong and China even though WBF now uses a DDoS block at our front door

If that was the case almost certainly we would lose our members from Hong Kong who are regular contributors here

Well I am happy to report that such was not the case

Here is the short bit of info I received

Hi,

We had a networking and internet issues at the Datacenter which caused the issue. The issue is resolved and your website is loading fine now.


This was a network outage issue and it get resolved.
 

spiritofmusic

Well-Known Member
Jun 13, 2013
11,640
2,457
603
E. England
#2
The Labour Party digital infrastructure, official opposition to govt in UK, also went down yesterday.
 
May 30, 2010
16,862
1,662
720
Portugal
#4
Good to know - yesterday I was getting the message that access was rejected by the DDoS protection software.
 
Oct 12, 2013
1,983
211
318
Essex UK
#5
My biggest fear was that this was another DDoS and if so our web host would force us into the universal block of Hong Kong and China even though WBF now uses a DDoS block at our front door

If that was the case almost certainly we would lose our members from Hong Kong who are regular contributors here

Well I am happy to report that such was not the case

Here is the short bit of info I received

Hi,

We had a networking and internet issues at the Datacenter which caused the issue. The issue is resolved and your website is loading fine now.

This was a network outage issue and it get resolved.
Thanks Steve.
Late last night I was unable to load my thread on the visit to Miks home which was a bit frustrating, but these things happen, and it was all ok by the morning
 

ack

VIP/Donor & WBF Founding Member
May 6, 2010
6,232
713
610
Boston, MA
#6
Steve, you may want to also look at services like incapsula or similar, which basically own your domain, take the hits and deal with them, but route all valid traffic to your own service provider running the software. This will avoid any future ddos attacks, should they happen.

Based on the error messages, Yesterday’s event looked like internal connectivity issues.
 

Steve Williams

Site Founder, Site Owner, Administrator
#7
Steve, you may want to also look at services like incapsula or similar, which basically own your domain, take the hits and deal with them, but route all valid traffic to your own service provider running the software. This will avoid any future ddos attacks, should they happen.

Based on the error messages, Yesterday’s event looked like internal connectivity issues.
Why would I want them to own our domain??
 

DonH50

Member Sponsor & WBF Technical Expert
Jun 23, 2010
3,743
123
520
Monument, CO
#8
There have been a couple of major wide-area outages the past few days not related to any specific ISP. Not including the local downed power line thanks to a utility crew that took out our cable service (and thus internet) for several days.
 

ack

VIP/Donor & WBF Founding Member
May 6, 2010
6,232
713
610
Boston, MA
#9
Why would I want them to own our domain??
The way it works is by routing all traffic through incapsula or similar, and they then funnel the valid traffic to your sub domain. Akamai has similar services. That way, they deal with ddos and not you or your host.

When we say they “own” your domain we mean that all traffic goes to them, not that they own the actual registration.
 

Steve Williams

Site Founder, Site Owner, Administrator
#12
here is the message error all saw which made me think again it was a DDoS attack

unnamed.png
 
Likes: KeithR

ack

VIP/Donor & WBF Founding Member
May 6, 2010
6,232
713
610
Boston, MA
#13
here is the message error all saw which made me think again it was a DDoS attack
I was actually getting a mangled clear text error, indicating backend connection issues.
 

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