When something goes wrong with expensive cartridge, it is pretty much about trust whether the manufacturer will take good care of the matter. The fact is Who know's if you fu*k up the cart yourself or not. I had four incidents with ZYX. One was my secretary's fault. The other three had nothing to do with how I handled the cartridges. I bought all ZYXs from ddk. He trusted me when I said I din't fu*k up the cart three times. And the US distributor trusted him. So things were taken care of without problem. New cart was sent to me before I even sent back the problem one. Same as buying anything else that is expensive, where you buy it from matters.
About Vdh. My experience with vdh involved a turn around time of about 45 days. I live in Thailand. I am happy with their service. But I don't know if it would take longer for service that is not on their own carts.
About Vdh. My experience with vdh involved a turn around time of about 45 days. I live in Thailand. I am happy with their service. But I don't know if it would take longer for service that is not on their own carts.