Things were not as good as they seemed. Several people on the net including MarineJim on this form (I think) have reported that Wadia decided to accept service and upgrades on GNSC modified units as far as practically possible. I sent an e-mail to Wadia earlier this year and got the same response from Sales Operations Manger David Watson. So I have this officially in writing. Now that I actually need service, Mr. Watson is nowhere to be contacted and Wadia's cusomer support representative Mr. Kalvin Dahl (with an e-mail address at Audio Research) claims that Wadia will not accept service or upgrades to units modified by a third party.
Wadia's customer service seems to be on level with its same old again - that is at an unacceptable level.
I would like to address this to John Schaffer directly. Does anyone have his contact info? If so please forward it to me on PM.
Wadia's customer service seems to be on level with its same old again - that is at an unacceptable level.
I would like to address this to John Schaffer directly. Does anyone have his contact info? If so please forward it to me on PM.