I haven't been able to get a straight answer. I currently have a rather new one, but seek a second that will perhaps be longer in the tooth. Therefore my decision to buy a second, well used one is contingent on the fact if ortofon still rebuilds this wonderful cart. This is what I found on the Ortofon site. It doesn't exactly say they will rebuild the cart after it's worn out.
From the Ortofon site:
From the Ortofon site:
http://www.ortofon.com/support/service-and-warrantyRepair service Exclusive series
Ortofon MC Windfeld, A90 and Xpression are the exclusive cartridges of very high quality. To support our customers, who have accidentally damaged their cartridges, Ortofon provides a special repair service. Should you have need this service, please contact your local Ortofon Partner.