I just wanted to post about the excellant service I received from the technical support people down at Velodyne.
I purchased a Velodyne FSR-18 back in 1999 and it is a fine subwoofer. The beginning of June I started having problems with it,making noise and oscillating on startup. I called Velodyne and talked to Pete in support and found that they still service my subwoofer. I received instructions on how to remove the servo amplifier from them. It took about 5 minutes,pretty easy and they sent me a RGA form. I filled that out and sent the amplifier to them.
In about 10 days I received it back,installed it,and now it is better then ever,updated and working perfectly,all for the reasonable cost of 275.00
Thank you Velodyne