Amazing --- I don't care how many files are to be converted. They are either selling hi rez files or they are not. They advertize and claim in mail (I got the same form letter from HD Tracks) but yet are clearly allowing non-hi rez files to be sold as hi-rez.
If they can't handle the volume to GUARANTEE I am getting what I pay for, then they either need to get the resources to handle the volume or they can be sure I will no longer be a customer.
If I were allowed in my company to say "oops" on a regular basis (or lie about it in writing) I would be out of business. I find their excuses unacceptable.
If they can't handle the volume to GUARANTEE I am getting what I pay for, then they either need to get the resources to handle the volume or they can be sure I will no longer be a customer.
If I were allowed in my company to say "oops" on a regular basis (or lie about it in writing) I would be out of business. I find their excuses unacceptable.