I bought this B-stock Sony VPL VW765ES projector on eBay, originally for $7500, haggled down from the asking price of $9900. It was supposed to come with a new, spare bulb, as the projector was a store demo that had 2600 hours on it.
When the projector shipped, the extra lamp didn’t come with it. It was on backorder. So after some back and forth, seller agreed to refund $1000 to cover the cost of a new lamp.
There was a minor issue with one of the SXRD panels, noticeable only on pure white screens or scenes with snow on the lower third of the frame. A tinge of magenta color cast at the very bottom edge.
Knowing that this had a 3 year warranty, I decided to contact Sony and see about having it looked at. They approved a warranty repair after seeing photos of the magenta fade at the bottom right corner. So they had me send it to United Radio Service in New York State.
After a week, they had determined it needed a new optical block. A week later, they learned that part was on backorder. So they offered the option of replacing the entire projector. I said sure, but only if it’s a new unit. They contacted Sony and Sony approved the replacement with a new unit.
Just this week, a brand new, factory sealed box arrived from Sony Corporation. It was a factory fresh VPL VW765ES. All new. I put it in service and all it perfect. Now I have a brand new projector, with a recent serial number and all the latest technical improvements, and all it cost me was the initial $6500 and waiting 3 weeks for the lucky circumstance of a back-ordered part.
I can barely describe how wonderful DCI 4K projection is when sitting 8 feet from a 12 foot wide screen!
When the projector shipped, the extra lamp didn’t come with it. It was on backorder. So after some back and forth, seller agreed to refund $1000 to cover the cost of a new lamp.
There was a minor issue with one of the SXRD panels, noticeable only on pure white screens or scenes with snow on the lower third of the frame. A tinge of magenta color cast at the very bottom edge.
Knowing that this had a 3 year warranty, I decided to contact Sony and see about having it looked at. They approved a warranty repair after seeing photos of the magenta fade at the bottom right corner. So they had me send it to United Radio Service in New York State.
After a week, they had determined it needed a new optical block. A week later, they learned that part was on backorder. So they offered the option of replacing the entire projector. I said sure, but only if it’s a new unit. They contacted Sony and Sony approved the replacement with a new unit.
Just this week, a brand new, factory sealed box arrived from Sony Corporation. It was a factory fresh VPL VW765ES. All new. I put it in service and all it perfect. Now I have a brand new projector, with a recent serial number and all the latest technical improvements, and all it cost me was the initial $6500 and waiting 3 weeks for the lucky circumstance of a back-ordered part.
I can barely describe how wonderful DCI 4K projection is when sitting 8 feet from a 12 foot wide screen!