Ian will update us when the time is right, please let him have the private time to deal with it on his own terms.
He has owned up to the situation and has gone silent on the matter, we need to do the same.
I find this laughably ironic.
Ian will update us when the time is right, please let him have the private time to deal with it on his own terms.
He has owned up to the situation and has gone silent on the matter, we need to do the same.
I have spoken with ?ukasz today. He was out on Holidays, sailing on an open ocean with no Internet access. He didn't have the time to go through 400+ unanswered emails he got, or to read the forums. I tried my best to bring him up to speed. He was very sad when he have heard the story from me.
AFAIK, Ian already got 3 different offers from Fred (one of which was a refund). He now needs to make up his mind.
Ian will update us when the time is right, please let him have the private time to deal with it on his own terms.
He has owned up to the situation and has gone silent on the matter, we need to do the same.
I find this laughably ironic.
Why I might ask?
He lashed out, out of frustration, hoping public humiliation would get him his refund.
He came back and very gently admitted so, probably regretting his posting. Without blatantly asking for a cease fire, its in there.
This is really none of our business at this point and there is more than a nickel three eighty involved here.
This is between Ian and Lampi and nobody else, obviously there is behind the scenes action going on.
Maybe perhaps you should start a thread on how you believe customer service should be handled without mentioning names.
The internet seemingly makes people expert on everything these days. It certainly is not worth 19+ pages and two separate posts beating this one dead.
Maybe possibly this is hurting Ian more than it is helping.
He'll end up just fine and I'm sure he will get what he wants.
I'm just amused by you making him out to be a victim. It's like the Kardashians asking to respect their privacy.
I'm updating this thread to say that LampizatOr have addressed my concerns and I now consider the matter settled.
As mentioned earlier in this thread, Lukasz was on vacation last week and was unable to respond at that time.
Moderators: feel free to close this thread.
Thank you.
Amen, Happy for the resolve.
Nice to hear the parties resolved the issue.
+1
To me ?ukasz has always been one of the easiest guys to work with. He is a class act.
Agreed! He is a good soul.
Ian
Did you keep it or get your money back?
I was presented with a few options, including upgrading to a GG, but I chose to get my money back.
Why I might ask?
He lashed out, out of frustration, hoping public humiliation would get him his refund.
He came back and very gently admitted so, probably regretting his posting. Without blatantly asking for a cease fire, its in there.
This is really none of our business at this point and there is more than a nickel three eighty involved here.
This is between Ian and Lampi and nobody else, obviously there is behind the scenes action going on.
Maybe perhaps you should start a thread on how you believe customer service should be handled without mentioning names.
The internet seemingly makes people expert on everything these days. It certainly is not worth 19+ pages and two separate posts beating this one dead.
Maybe possibly this is hurting Ian more than it is helping.
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