May I ask, is this going to be the way of things from now on in the Web "super democratic, wash your underwear in public" world? I don't have any thoughts, pro or anti, re Lampi, but surely this could have been conducted a LITTLE BIT more behind closed doors. Now if 2 months on, nothing was being resolved, or the company were building brick walls as fast as complaints were coming in, then yes, make things public. But I can't support the public crucifixion going on here.
I'm condidering buying a pair of horns from the US which may leave me open to any number of potential pitfalls. I'm sure if there was poor resolution, I woudn't air this so soon in the process. But that's just me.
Lucasz better get on this, offer the damned refund, and put the lid on. No shelter in the Brave New Internet World.