I live in England UK. An Audiophile for many years, I have always admired SPECTRAL product. Now a chance has come up to buy a legacy Pre and Power Amp here. There is no Spectral Distributor or Dealer in the UK. They left this market some years ago. Both the dealer who is selling the preamp and the power amp, and I, have phoned Mark in the Spectral Service Dept to try and get the year of manufacture from the two serial numbers. You would think that was quite an easy thing to do. He refuses. He says it can only be done through a "dealer network". I explained there is NO dealer network so I am phoning instead of the non existent Spectral dealer. Can somebody else in the company give me the information? No he says, nobody can help me. HOW DISAPPOINTING. HOW ABSOLUTELY CRASS. HOW INCREDIBLY UNHELPFUL.