Vacuum Cleaners are a weird category of products. In many ways they are like high end interconnects, power cords and speaker wire. They all do the basic job, but most, if not all claim to be the best and have their own tests to support their claims; they seem to cost way to much money for what they cost to produce; and they are necessary.
Over the years, I have bought several, paying exorbitant amounts of money at times, usually only to conclude that they were "just a vacuum cleaner" with the passage of time. Well no longer--enter Dyson, make that the Dyson DC 65 MF ball upright vacuum.
Four years ago I bought a Dyson DC 25 Animal ball vacuum. Within several feet of vacuuming, it was clear that it was clearly superior to everything I had previously owned, especially the two Shark vacuums I had owned and turned out to be space wasters in my utility closet, that is before they both broke, not to mention several Electrolux's. I thought I had found vacuum nirvana with the DC 25 Animal, as did my cleaning lady who loved to use it around my house much like she was driving a Bugatti around my house.
Somehow the Bugatti vacuum crashed while I was at work as she was driving it around my house. Not sure what to do since I lost all of the warranty papers when Superstorm Sandy took them with my house, although the actual vacuum survived because I stored it with my audio equipment in a high and safe location. (Kind of weird isn't it?)
Trying to figure out what to do with my injured, but still functional Bugatti vacuum, I took it to my office to vacuum the carpets before I sent it away for repairs. Then I called Dyson, who said no problem, just give them the serial number and they would send the proper box, pay for it to be shipped to a regional service center and send it back to me fixed. My cleaning woman said I should see if Bed, Bath and Beyond, where I bought it for cash and had no receipt and never registered it with Dyson, might be able to help me.
I called BB&B and they said bring it back, and if I could prove it came from them, they would give me credit towards a new one. Fortunately the box survived Sandy and had a shipping label that proved it came from BB&B.
Cutting to the chase, BB&B took the DC 25 Animal back and gave me credit towards their new best vacuum, the DC 65 MF. So for $150 I became the owner of a new Dyson DC 65 MF and then went to my office where I assembled it and tried it out. Within 10 feet of vacuuming, I knew the Bugatti had been significantly improved, make that massively improved, both regard to easy of use and suction. My findings were confirmed at home, where I took my latest toy for a second test drive.
So four things: the DC 65 MF is amazing and hopefully something I will have for a long time; the design flaw that failed on the DC 25 is gone; BB&B is the Apple of housewares; and the Dyson DC 65 MF is the Shunyata of vacuums--once you experience what it can do in an allegedly commodity space, there is not going back!
Over the years, I have bought several, paying exorbitant amounts of money at times, usually only to conclude that they were "just a vacuum cleaner" with the passage of time. Well no longer--enter Dyson, make that the Dyson DC 65 MF ball upright vacuum.
Four years ago I bought a Dyson DC 25 Animal ball vacuum. Within several feet of vacuuming, it was clear that it was clearly superior to everything I had previously owned, especially the two Shark vacuums I had owned and turned out to be space wasters in my utility closet, that is before they both broke, not to mention several Electrolux's. I thought I had found vacuum nirvana with the DC 25 Animal, as did my cleaning lady who loved to use it around my house much like she was driving a Bugatti around my house.
Somehow the Bugatti vacuum crashed while I was at work as she was driving it around my house. Not sure what to do since I lost all of the warranty papers when Superstorm Sandy took them with my house, although the actual vacuum survived because I stored it with my audio equipment in a high and safe location. (Kind of weird isn't it?)
Trying to figure out what to do with my injured, but still functional Bugatti vacuum, I took it to my office to vacuum the carpets before I sent it away for repairs. Then I called Dyson, who said no problem, just give them the serial number and they would send the proper box, pay for it to be shipped to a regional service center and send it back to me fixed. My cleaning woman said I should see if Bed, Bath and Beyond, where I bought it for cash and had no receipt and never registered it with Dyson, might be able to help me.
I called BB&B and they said bring it back, and if I could prove it came from them, they would give me credit towards a new one. Fortunately the box survived Sandy and had a shipping label that proved it came from BB&B.
Cutting to the chase, BB&B took the DC 25 Animal back and gave me credit towards their new best vacuum, the DC 65 MF. So for $150 I became the owner of a new Dyson DC 65 MF and then went to my office where I assembled it and tried it out. Within 10 feet of vacuuming, I knew the Bugatti had been significantly improved, make that massively improved, both regard to easy of use and suction. My findings were confirmed at home, where I took my latest toy for a second test drive.
So four things: the DC 65 MF is amazing and hopefully something I will have for a long time; the design flaw that failed on the DC 25 is gone; BB&B is the Apple of housewares; and the Dyson DC 65 MF is the Shunyata of vacuums--once you experience what it can do in an allegedly commodity space, there is not going back!