Slow site

Steve Williams

Site Founder, Site Owner, Administrator
also from our host......

Hi are there any commonalities between these users? Is it possible to have them run a tracert and send to us along with their working ip found by googling Whats my ip

How to Run a Tracert
Traceroute shows you the path a packet of information takes from your computer to the destination computer. It list’s all the routers it passes through on the way to the destination, or fails and is discarded. In addition, it tells how long each 'hop' routers takes.
In Windows7, select Start > enter “cmd” in the search window
This will give you a window like the one below.
Enter the word tracert, followed by a space, then the domain name.
The following is a successful traceroute from a computer in New Zealand to mediacollege.com:
Tracert Example
First shown is the destination, then the IP address of the domain and the maximum number of hops before it times out.

Next shown is information about each router (hop) it passes on the way to the destination server.
1. Is the starting network this tracert was from.
2. Is the ISP the originating computer the trace was from
3. Is also in the originating network
4. Is a time out.
5 – 9. Are routers on the same NZ network
10 – 14. Are all on the the same US network
15 – 17. Are also on a US network but a different one.
18. Is a router located on the mediacollege.com network
19. Is the server mediacollege.com resides on
Each column is a response from that router, Looking at the second line, the hop took 240ms (240 milliseconds), then 421 ms, finally 70ms.
Notice line 4 'timed out', meaning the router didn’t respond and another was successfully tried (202.50.245.197). In addition, on line 8, the time it took quadrupled.
This is useful information in diagnosing an unreachable site. You can see a failed or slow connection. It’s a good idea to run a traceroute when the site is working perfectly. Then you’ll have a baseline to compare to when it isn’t. Just know that the route may be different with each run, but the networks it run through will mostly be similar.
In the example, had it continued to time out after line 9, that network become suspect and no the destination server.
If the time out was after line 1, the problem is connecting to your ISP (you would not be able to connect to the internet).
Typically if your website that is unreachable, run both the traceroute and ping commands before contacting your ISP or host as have this information can speed the diagnosis.


I ask as this is what I see on Time Warner in Southern Calif
http://screencast.com/t/vBXtgt1RZKq

And get smiler results in global tests
http://screencast.com/t/7d0gGr47r71S
 

MylesBAstor

Well-Known Member
Apr 20, 2010
11,236
81
1,725
New York City
There is something funky going on this AM with the site.
 

Kingsrule

VIP/Donor
Feb 3, 2011
1,432
681
1,430
The site is always funky. Slow is an understatement. I'm running FF 27.0.1 on Mavericks.
I have no issues with other sites and have no desire to run a different browser.......

As a test, I just open Safari and launched WBF. It took over 15 seconds to load..........
 

Johnny Vinyl

Member Sponsor & WBF Founding Member
May 16, 2010
8,570
51
38
Calgary, AB
If others are having no issue then I think it's a more browser-related problem. And that I suppose could come from a few sources.
 

Kingsrule

VIP/Donor
Feb 3, 2011
1,432
681
1,430
Just looking at your reply

Took over 15 seconds to load this page using FF
 

treitz3

Super Moderator
Staff member
Dec 25, 2011
5,459
961
1,290
The tube lair in beautiful Rock Hill, SC
That's strange to hear that g997. I am running FF and it only takes a split second for the page to open up. That has got to be frustrating for you.

Tom
 

MtnHam

Industry Expert
Jan 12, 2014
275
50
335
Nothern California Wine Country
If others are having no issue then I think it's a more browser-related problem. And that I suppose could come from a few sources.

Obviously, others- but not all, are having problems, and it is not related to one particular browser. While not the majority, this still suggests there is a problem which is not likely to be fixed by those affected. When I encounter the extreme slowness (not 100% of the time), I simply go elsewhere.
 

Steve Williams

Site Founder, Site Owner, Administrator
Obviously, others- but not all, are having problems, and it is not related to one particular browser. While not the majority, this still suggests there is a problem which is not likely to be fixed by those affected. When I encounter the extreme slowness (not 100% of the time), I simply go elsewhere.


don't know what to tell you except to say that every test done yesterday by our server host shows the site to be performing perfectly well
 

HedgeHog

Well-Known Member
Mar 12, 2012
183
13
325
Richmond, BC
My guess is that some users' ISP router or DNS are bogged or are having issues. My ISP (Shaw Cable in western Canada) have not experienced this slow down even while some here are reporting it.

I did a trace route to Whatsbestforum.com and it finished in 10 hops. So I think this is normal. Perhaps a call to the ISP may be required.

-Hedwig
 

amirm

Banned
Apr 2, 2010
15,813
37
0
Seattle, WA
This kind of problem is not browser related. It has to do with the communication time from your machine through all the nodes on the Internet and then our server. The server itself is not slow or all of us would notice it. The only way to figure out the problem is with tracert which shows all the intermediate nodes and how long they are taking to respond. This may point the finger to your ISP or some of the major internet backbones. Without the data there is nothing we can do unfortunately.

Here is my tracert:

C:\Users\Amir>tracert whatsbestforum.com

Tracing route to whatsbestforum.com [199.193.247.82]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dslrouter.westell.com [] Amir: I have taken out some of the IP addresses
2 22 ms 23 ms 21 ms 207-118-87-1.dyn.centurytel.net []
3 21 ms 21 ms 21 ms 208-110-248-149.centurylink.net []
4 46 ms 32 ms 22 ms bb-sttlwawb-jx4-02-ae0.core.centurytel.net []
5 53 ms 52 ms 53 ms bb-dnvtc056-jx4-01-ae2.core.centurytel.net [206.51.69.206]
6 53 ms 54 ms 53 ms bb-dnvtc056-jx4-02-ae0.core.centurytel.net [206.51.69.134]
7 65 ms 65 ms 66 ms bb-kscbmonr-jx9-02-ae2.core.centurytel.net [206.51.69.202]
8 65 ms 66 ms 65 ms bb-kscbmonr-jx9-01-ae0.core.centurytel.net [206.51.69.5]
9 70 ms 71 ms 71 ms bb-mrghmoqa-jx9-01-xe-1-1-0.core.centurytel.net[206.51.69.13]
10 70 ms 71 ms 71 ms bb-mrghmoqa-jx9-02-ae0.core.centurytel.net [206.51.69.2]
11 121 ms 78 ms 77 ms bb-chcgilwu-jx9-02-ae8-0.core.centurylink.net [204.9.121.190]
12 77 ms 77 ms 78 ms bb-chcgildt-jx9-01-ae1.0.core.centurytel.net [208.110.248.14]
13 * * * Request timed out.
14 95 ms 99 ms 99 ms 10ge5-7.core1.mci3.he.net [184.105.222.118]
15 * 91 ms 92 ms aws.core1.mci3.he.net [184.105.250.42]
16 90 ms 88 ms 89 ms static-199-193-247-82.a.awsrdns.net [199.193.247.82]

Trace complete.

We see that the worst case response from any node is 0.099 seconds which is really good.
 

MylesBAstor

Well-Known Member
Apr 20, 2010
11,236
81
1,725
New York City
FWIW:]]Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\user>tracert www.whatsbestforum.com

Tracing route to whatsbestforum.com [199.193.247.82]
over a maximum of 30 hops:

1 8 ms 8 ms 10 ms mylesbastor [192.168.1.1]
2 22 ms 13 ms 17 ms 10.64.128.1
3 13 ms 28 ms 20 ms tge-0-0-0-18.nyclnyrg-rtr002.nyc.rr.com [24.168.
129.25]
4 16 ms 20 ms 24 ms agg57.nyclnyrg01r.nyc.rr.com [184.152.112.141]
5 20 ms 30 ms 23 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
6 19 ms 17 ms 18 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163]
7 14 ms 16 ms 27 ms te0-0-0-17.ccr21.jfk05.atlas.cogentco.com [154.5
4.13.81]
8 49 ms * 42 ms be2060.ccr21.jfk02.atlas.cogentco.com [154.54.31
.9]
9 48 ms 53 ms 43 ms be2114.ccr21.ord01.atlas.cogentco.com [66.28.4.2
02]
10 57 ms 52 ms 49 ms be2156.ccr21.mci01.atlas.cogentco.com [154.54.6.
85]
11 58 ms 57 ms 50 ms 38.104.86.86
12 53 ms 56 ms 57 ms static-199-193-247-82.a.awsrdns.net [199.193.247
.82]

Trace complete.

C:\Users\user>
 

rbbert

Well-Known Member
Dec 12, 2010
3,820
239
1,000
Reno, NV
I noticed the color scheme changed slightly this weekend?
 

Johnny Vinyl

Member Sponsor & WBF Founding Member
May 16, 2010
8,570
51
38
Calgary, AB
The site is running a little slow for me today...maintenance issue? I rarely have a speed issue (that's right guys....LOL).....hang on...had to regroup.

Pages seem a little sluggish to load right now. This morning it was fine.
 

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